Leslie Newman Design

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Website Care Plans

Modern websites need loving care to keep them up and running smoothly. Your site belongs to you, and like any major purchase, it requires basic care to avoid a breakdown. We want to help you keep it well-oiled, secure, and optimized.

We offer an Essential care plan to handle software updates, backups, security scans and more. We'll keep a watchful eye on your website.

More Options. No Obligations.

Pay as you go. Cancel anytime. Or pay for a year and get one month free.

Essential

$40 per month
  • What can we say? This covers the essentials for every WordPress site, plus includes training videos and knowing, as an LND client, we’re there for you in an emergency.
  • Software Core & Plugin Updates Peace of mind that your website software is always up to date.
  • Monthly Backups with Restore Secure backups so your site can be restored quickly if anything goes wrong.
  • Security Scans Security monitoring in case there's an unwelcome intruder.
  • Database Optimization + Spam Comment Removal Regular cleaning of your website to keep it running efficiently.
  • Cancel Anytime, No Long-term Contracts Nothing to lose with no minimum contracts.
  • Training Videos in Your Dashboard WordPress video tutorials to help you refresh your site editing skills.
  • Monthly Stat Reports Keep tabs on your site traffic.
  • Get One Month FREE with Yearly Subscription Save $40
Apply Now

Essential Plus

$120 per month
  • Need help with occasional site tweaks? Would you benefit from a quarterly coaching call to keep you on track with your site? This plan will keep you proactive and your site moving forward.
  • All the Essential plan features
  • Weekly Backups with Restore Secure backups so your site can be restored quickly if anything goes wrong.
  • Uptime Monitoring 24/7 monitoring to make sure your site is available for your audience.
  • Monthly Maintenance Reports Monthly reporting so you can rest easy knowing your site is healthy.
  • Quarterly coaching call Regular contact for accountability and advice to keep your website working for you.
  • Content Editing, Support via Email – 30 min./month Help with content updates and small site tweaks. Unused time rolls over 1 month – additional time billed at our usual rate.
  • Get One Month FREE with Yearly Subscription Save $90.
Apply Now

Care Plan Frequently Asked Questions

What happens if my website goes down, is hacked, or breaks? Collapse

The care plans provide preventative care, which goes a long way to keep bad things from happening. However, if your website has an emergency, as our client, we will be available to help you. We will communicate with your web host on your behalf. We cannot guarantee your website will not be hacked but can promise we will do everything in our power to prevent it, as well as assist in the restoration and cleanup of the website with one of our backups. (If your plan doesn't include sufficient hours to cover the time it takes to resolve the problem you will be billed at our usual hourly rate.)

How does the monthly time rollover work? Expand

The Essential Plus plan includes time for support, content updates and site modifications. Unused time will rollover one month. For example, you’ve subscribed to the Essential Plus plan (which includes 30 minutes support time). In January you have no support requests, so in February you will have one hour available. If you again have no support/task requests in February, in March you will have one hour available.

What tasks are included in the dedicated support time? Expand

Training, content update requests and small design improvements are the most common requests, however anything that can fit into your monthly support time is allowed. Please be aware that requests for new features to your website will result in a formal quote as those generally go over the monthly dedicated time.

What if I need more hours? Expand

If you have a task that will require more than your dedicated monthly time (Essential Plus), we will submit a quote for you to approve separately from your plan. We will evaluate requests that might exceed your time on a case by case basis, and with approval, work past the time and bill for time exceeded at our current support rate. If you're on the Essential Plan, please submit a support/task request and we'll provide a quote for you to approve.

My website was built my someone else, can I subscribe to a care plan? Expand

Currently the plans are offered for sites we've built or re-designed. That said you may submit your site for consideration, please contact us.

Note: As of 2021, we are no longer taking new website projects.

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